The Uganda Citizen Hearings

PM Uganda

The Uganda Citizens' Hearings were held in 11 Districts bringing together over 4,000 citizens, Members of Parliament and District and National Leaders to share views on accountability for women’s, children’s and adolescent’s health and develop citizen led recommendations. Hearings took place in Lira, Kabale, Busia, Oyam, Kole, Amuru, Kampala, Butaleja, Kiboga, Kitgum and Padar.

The Minister of Health and the Prime Minister welcomed the recommendations and both made commitments supporting citizen participation. A National Television debate took place on NTV's 'The People's Parliament' as well as a Citizen Recommendation Handover to Government.

Leaders promise many things ranging from water, roads to provision of health
services but do not deliver. We need to continue demanding from them so that
they realize our demands are important
— Mr. Muhumuza – Kabale Citizen

The Citizen Recommendations

1. Integrate social accountability in the new health goal framework so that citizens are empowered to monitor implementation and progress on health service delivery.

2. Improve and increase availability of Emergency Obstetric and Newborn Care Services, especially at health center IIIs and IVs.

3. Prioritize training, recruitment, equitable deployment, motivation and retention of health workers to enable provision of quality health care.

4. Integrate a rights-centered approach to health service delivery. Rights of both clients and health care providers should be upheld and Respectful Maternity Care should also be upheld.

5. Strengthen information sharing and a feedback mechanism for citizens to know what is available at the health facilities and what their entitlements are.

6. Improve access to health services for adolescents with a specific focus on youth-friendly services at all health facilities.

7. Ensure universal access to family planning.

8. Review the procurement system of goods and services for health infrastructure development to facilitate faster procurement and delivery of services.

9. Promote and strengthen male involvement in the new health goal

People have exercised their rights...Government can no longer take them for granted. I believe in these interactions...The only option for Government is to deliver
— Hon. Ronah Ninsiima, MP for Kabale District
The methodology of citizens hearing is very effective. Giving citizens an opportunity to speak should spread across the country and other counties to ensure citizens speak out on their priorities to be included in SDGs, and later demand fulfilment from their leaders
— Speaker of Kabale District
We need to involve citizens in our work. We are going to sit together as a committee and prioritize the issues raised by citizens… I encourage reporting from the community. I will ensure we have dialogue meetings and talk shows to get the citizen’s views
— Ms. Betty Akullu, Deputy Speaker of Lira District
Citizens’ hearings are important in holding leaders accountable and for community members to raise their recommendations towards the improvement of health sector in the country. Such a bottom up approach is important in policy formulation
— Hon. Ruth Nankabirwa Sentamu, MP Kiboga District